Privacy Policy

Last updated: October 2025

Murdoch Distribution Limited (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website https://murdoch-distribution.com, create a trade account, or communicate with us.


1. Information We Collect

We may collect and process the following types of information:

  • Business and Contact Details: Name, company name, business address, email, and phone number.

  • Account Information: Trade account credentials, order history, and preferences.

  • Transaction Details: Payment information, invoices, and delivery addresses.

  • Technical Data: IP address, browser type, operating system, and usage patterns through cookies and analytics tools.

  • Communication Data: Emails, messages, or inquiries submitted through our forms or support channels.


2. How We Use Your Information

We use your data for legitimate business purposes, including:

  • Processing trade account applications and verifying business credentials.

  • Managing orders, payments, and deliveries.

  • Providing customer and technical support.

  • Sending order confirmations, invoices, and updates.

  • Sharing product news, promotions, and service improvements (you may unsubscribe anytime).

  • Complying with legal or regulatory obligations.


3. How We Share Information

We do not sell or rent your personal information.
We may share limited information with:

  • Trusted service providers (e.g., logistics, payment processors).

  • Regulatory or law enforcement authorities, if required by law.

  • Business partners under confidentiality agreements to fulfill trade operations.

All third-party partners are vetted to ensure they meet data protection standards.


4. Data Security

We use appropriate technical and organizational measures to safeguard your data against unauthorized access, alteration, or loss. However, please note that no online transmission is entirely secure, and you share information at your own risk.


5. Data Retention

We retain personal and business data only as long as necessary to fulfill the purposes stated above or as required by law. Trade account and order data are securely stored for recordkeeping and audit compliance.


6. Cookies & Tracking

Our website uses cookies and analytics tools to improve user experience and website performance.
You can adjust your browser settings to refuse cookies, though some website features may not function correctly.


7. Your Rights

Under the UK Data Protection Act 2018 and GDPR, you have the right to:

  • Access your personal data.

  • Request correction or deletion of your information.

  • Object to or restrict data processing.

  • Withdraw consent at any time (for marketing communications).

To exercise these rights, contact us at murdochdistribution@gmail.com.


8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last Updated” date.


9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Murdoch Distribution Limited
Irradion House, Unit 4, Marlborough Park,
Harpenden, England, AL5 1DZ
📧 murdochdistribution@gmail.com
🌐 https://murdoch-distribution.com